Month: September 2016
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Customer service: not just another department anymore
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Undercover Boss should be required watching for anyone in management.
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10 principles to deliver your best customer service, every time
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As a Project Manager, a successful project is about more than just completing a project according to the contract. A better measure of project success is when a Client is so happy with the result that they’re willing to give you a glowing recommendation at the end of it. For every new project I made it a…
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Apple vs Samsung: The tech trial of the century and why it matters
UPDATE: June 27, 2018 – At long last, the case has finally come to a close…in a settlement. “This case has always been about more than money,” the company said at the time. “Apple ignited the smartphone revolution with iPhone and it is a fact that Samsung blatantly copied our design. It is important that we continue…
APPITY SNACKS 