What exactly is buy now, pay later and should you use it or beware?
Ready Player Me(taverse)
The word meta is Greek (if you hadn’t already guessed) and describes a subject in a way that transcends its original limits. Perhaps more simply, anything pre-fixed with meta is considered ‘beyond,’ or ‘transcending’ even. The Metaverse, however, was not invented by the ancient Greeks. So what is it? The best’ professional’ definition I’ve found, albeit a big long, isContinue reading “Ready Player Me(taverse)”
Orange is the new black turtleneck: The Theranos trial begins
Photo: Jenny Hueston
How to give a designer good feedback? Six Tips for non-designers
If you’ve hired a design agency or team of designers to help bring your product vision to life, your ability to give constructive and actionable feedback is probably one of the most overlooked factors in what makes a project successful or not. As an expert in your business, designers will be looking to you toContinue reading “How to give a designer good feedback? Six Tips for non-designers”
How to work with a creative agency: 6 things you can do to prepare for success
“Contract signed. Now I can sit back, relax and watch the magic happen”. If only. If you’re reading this now you’re probably a realist and maybe even a bit of a skeptic which can seem negative but in this case, it puts you in the best position possible. Working with an outside creative team canContinue reading “How to work with a creative agency: 6 things you can do to prepare for success”
WTF is an NFT?
NFT stands for non-fungible token. Fungible is anything that can be exchanged or substituted with something of equal value. For example, If I have a $10 bill and you have two $5 bills and we trade your two fives for my one ten, nothing is gained or lost; we both still have $10 dollars. SomeContinue reading “WTF is an NFT?”
Dear Client: How you can give better design feedback
roviding the right feedback is a huge part of making a client-agency partnership a success. And everyone will tell you that good communication is critical to the success of any project. However, big piece of the good communication puzzle that you don’t always hear about is how big of a role providing good feedback plays in the successContinue reading “Dear Client: How you can give better design feedback”
Customer service: not just another department anymore
hat comes to mind when you think of customer service? Maybe it’s that picture on the ‘contact us’ page of the headset wearing model with a megawatt smile. Or more likely, it’s the memory of your last conversation with your cable company slash internet service provider. Whatever the image or experience that’s top of mind forContinue reading “Customer service: not just another department anymore”
10 principles to deliver your best customer service, every time
As a Project Manager, a successful project is about more than just completing a project according to the contract. A better measure of project success is when a Client is so happy with the result that they’re willing to give you a glowing recommendation at the end of it. For every new project I made it aContinue reading “10 principles to deliver your best customer service, every time”
Apple vs Samsung: The tech trial of the century and why it matters
UPDATE: June 27, 2018 – At long last, the case has finally come to a close…in a settlement. “This case has always been about more than money,” the company said at the time. “Apple ignited the smartphone revolution with iPhone and it is a fact that Samsung blatantly copied our design. It is important that we continueContinue reading “Apple vs Samsung: The tech trial of the century and why it matters”